FAQs & Help

How can we help you today?

Browse the common questions below, or contact our support team.

Sign-up bonus
$20 on first $250 spent
Minimum to cash out
$100 in rewards
Invoice window
Within 60 days of upload
Reward
Digital Visa card, valid 12 months

Earning Rewards

How do I earn rewards?
Purchase participating S-Tech products from approved providers and upload your invoice through the platform to redeem your rewards.
What can I earn?
You can earn 4% cash back on any eligible S-Tech products bought through approved providers.
How do I know which providers are approved?
Approved providers:
ACTION ELECTRICAL SUPPLIES
ADVANCED ELECTRICAL EQUIPMENT
AUSTRALIAN INDIGENOUS ELECTRICAL
ARMSTRONG ELECTRICAL
ATOM SUPPLY
AWM ELECTRICAL
BAKER & FARROW
BLACKWOODS
CITY ELECTRIC SUPPLY
CETNAJ
CNW
D&W
ELTRON
ELECTRICAL WHOLESALE SUPPLY
GO ELECTRICAL
GRANGE ELECTRICAL
HAYMANS ELECTRICAL
IDEAL ELECTRICAL
JOHN R TURK
LEAR & SMITH
LAKES ELECTRICAL DISTRIBUTORS
LECKY'S ELECTRICAL
L&H
AUSLEC
LUX LIGHTING
MIDDY'S
MIW
MM ELECTRICAL
MYELEC
NETELEC
POPES ELECTRICAL
P&R ELECTRICAL
PROJECT LIGHTING
REXEL
ROVERT LIGHTING
SC LIGHTING
SHERRIFF ELECTRICAL
SPECIALISED LIGHTING SOLUTIONS
SPARKY SUPPLIES
SWITCHED-ON ELECTRICAL
TLE ELECTRICAL
TRADEZONE
UNIQUIP
Can I earn no matter where I purchase my products?
No. Rewards are only available for eligible items purchased through the approved provider channel.
Who can participate?
Available to electrical contractors purchasing from S-Tech authorised electrical wholesalers.
How much can I earn?
Points are earned at 4% of total purchase value (ex GST). 1 Point = $1 equivalent. Values are rounded down to the nearest dollar.

Example: a $100.99 purchase = 4 Points = $4 reward.

A $20 sign-up bonus applies for the first $250 spent. Minimum 100 Points required for redemption.
Can I upload past invoices to my account?
Only invoices dated within 60 days of upload are eligible. This applies from signup date as well.
What date are eligible invoices able to be claimed?
Invoices dated from 10 June 2025 onward are eligible.

Managing Your Account

How do I sign up?
Visit the program site and click “Join Rewards Program”. Follow the steps to create your account. Membership is subject to approval.

Cashing Out

How much do I need in my account before I can cash out?
You must accumulate a minimum of $100 cash back.
Is there a minimum cash-out value?
Yes. Minimum redemption is $100 per Visa card.
How long does it take for my reward to appear?
Invoices appear within 3 business days and remain pending for 60 days before becoming available.
Are there any fees?
No fees apply.
Can I redeem for other rewards?
No. Only digital Visa cards are available.
How do I activate my Visa card?
You will receive email instructions after cash out.
Can I request a physical Visa card?
No. Only digital Visa cards are issued.
How long is my Visa card valid?
Valid for 12 months from issue date.
Can I get cash out with the Visa card?
No. Cards cannot be used for ATM withdrawals.
Can I transfer what I earn to someone else?
No. Rewards are non-transferable.

Support & General Info

How secure is my account?
We use strong security measures. Keep login details private.
How do I unsubscribe from promotional emails?
Click “Unsubscribe” at the bottom of any email.